Terms & Conditions
To make your Spa journey toward a treasured experience we recommend you the following steps:
Spa Opening Hours
The Spa is open from 10.00 am - 21.30 pm, only foot massage can be accepted until 22.00 pm at the latest.
We suggest you to book the treatment at least one day before to avoid disappointment.
o For your and other guests convenience please switch off your mobile phone and any electronic devises.
o Please note we say ‘NO’ to smoking in the Spa area.
o Consumption of alcohol within the spa is strictly prohibited.
o All treatments are based on a strictly clean & therapeutic approach. The management reserves the right to remove any guest from The Spa premises for inappropriate behavior even though she/he was charged for the treatment.
o Please arrive to the Spa 15 minutes earlier to your treatment for total relaxation.
o Should you arrive late for your scheduled appointment we will do our best to accommodate you, though the duration of the treatment may be shortened or it may be rescheduled.
o Gentlemen are advised to shave 3 hour prior to facial treatment.
o To further the treatment process it is recommended to relax for at least 30 minutes after any spa treatments.
o We recommend that no jewelry be worn at The Spa and The Management accept no responsibilities for the loss of money or valuables brought to The Spa.
Payment & Refund Policy
o No cash payment is accepted, all charges will be credited to your room.
o All the treatments in The Spa are non refundable, non transferable & non exchangeable
o All the above rates quoted are in US Dollar and inclusive of Government taxes & Service charge
o Prices are subject to change without prior notice
o Guest who is pregnant, have high blood pressure or have any other medical complications are advised to consult the doctor before using spa facilities and treatments.
o The management shall not be responsible for any unforeseen allergic reason from the treatment received.
o Children under 16 years old are not permitted to use the facilities of The Spa.
o As a courtesy to other guests and our therapists, please give us at least a 3 hour notice if must cancel the appointment.
o Please note that there is a cancellation fee of 50% if the treatment is cancelled less than 3 hours prior to the appointment.
o Likewise no shows will be charged at 100% of the treatment price.