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We had a relaxed trip at Princess Villa of Princess D’Annam. This is a new and nicely decorated villa with small pool. The service is very good and caring to hotel guest. We went there during public holidays but the ...
- Mr. Nam Nguyen -
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Welcome

Terms & Conditions
 
To make your Spa journey toward a treasured experience we recommend you the following steps:
 
Spa Opening Hours
The Spa is open from 10.00 am - 21.30 pm, only foot massage can be accepted until 22.00 pm at the latest.
 
Spa Booking
 We suggest you to book the treatment at least one day before to avoid disappointment.
 
Spa Etiquette 
    o For your and other guests convenience please switch off your mobile phone and any electronic devises.
    o Please note we say ‘NO’ to smoking in the Spa area.
    o Consumption of alcohol within the spa is strictly prohibited.
    o All treatments are based on a strictly clean & therapeutic approach. The management reserves the right to remove any guest from The Spa premises for inappropriate behavior even though she/he was charged for the treatment. 

Spa Arrival
    o Please arrive to the Spa 15 minutes earlier to your treatment for total relaxation.
    o Should you arrive late for your scheduled appointment we will do our  best to accommodate you, though the duration of the treatment may be shortened  or it may be rescheduled.
    o Gentlemen are advised to shave 3 hour prior to facial treatment.
    o To further the treatment process it is recommended to relax for at least 30 minutes after any spa treatments.
    o We recommend that no jewelry be worn at The Spa and The Management accept no responsibilities for the loss of money or valuables brought to The Spa.
                                         
Payment & Refund Policy
    o No cash payment is accepted, all charges will be credited to your room.
    o All the treatments in The Spa are non refundable, non transferable & non exchangeable
    o All the above rates quoted are in US Dollar and inclusive of Government taxes & Service charge
    o Prices are subject to change without prior notice

 Special Consideration
    o Guest who is pregnant, have high blood pressure or have any other medical complications are advised to consult the doctor before using spa facilities and treatments.
    o The management shall not be responsible for any unforeseen allergic reason from the treatment received.
    o Children under 16 years old are not permitted to use the facilities of The Spa.

Cancellation Policy
    o As a courtesy to other guests and our therapists, please give us at least a 3 hour notice if must cancel the appointment. 
    o Please note that there is a cancellation fee of 50% if the treatment is cancelled less than 3 hours prior to the appointment.
    o Likewise no shows will be charged at 100% of the treatment price.

 
 
 

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